Shipping and returns

All products ship from our warehouse in New York, via Priority Mail within 24 hours after ordering. Domestic orders will arrive within 3-5 days of your purchase.

We accept all returns for any reason, within 30 days of purchase, provided the items are in original condition. Please just email us, and we'll send you a return label. 

We are happy to ship internationally! If you have difficulty shipping to your country, please email us, and we'll send your Sweet Bear merchandise anywhere around the world (note: free shipping is only applicable for domestic orders, though). We ship most orders internationally via DHL express.